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Overseas Pakistanis can lodge their complaints on the Pakistan Citizen’s Portal (PCP) by using the following options:

October 12,2020

   
    By using mobile App
    (People having smart phones)
 
   By using Web-Access
   (People having no smart phones)
 
 
web.citizenportal.gov.pk
   By  Participation in Khuli                 Kachehris Overseas Pakistanis can participate in e-Kachehris which are being scheduled as per SOPs on Facebook, Radio or TV by 24 Federal Organizations (List attached)
 
 
   Manual complaint lodging               facility Overseas Pakistanis who are either illiterate or physically challenged, or aged or women/widows can lodge their written complaints to the Embassy. The Embassy shall upload the complaints on the Pakistan Citizen’s Portal on their behalf.
 
 
   Help-Line for Guidance 051-9000111

 




    Contact Information

  • Chancery Address:
    No.1,Dongzhimenwai Dajie, Sanlitun, Chaoyang District, People’s Republic of China, Beijing Post Code 100600.
    Guide Map
  • * Exchange:
    +86(10)65322504 and +86(10)65326660

    * Fax:
    +86(10)65322715 and +86(10)65323233

    * Email:
    info@pakbj.org
  • * Visa Section:
    +86(10)65322558 (Direct)
    +86(10)65326660-6144 and 6145 (extension)

    * Email:
    visa@pakbj.org
    consular@pakbj.org
  • * Commercial/Trade Matters:
    +86(10) 65322581 (Direct)
    +86(10)65326660-6024, 6011 and 6056 (extension)

    * Email:
    commercial@pakbj.org
  • * Education Wing:
    +86(10)65326301 (Direct)
    +86(10)65326660-6043 and 6108(extension)

    * Email:
    education@pakbj.org
  • * Community Welfare Affairs Wing:
    +86(10)65322254 (Direct)
    +86(10)65326660-6121 and 6146 (extension)

    * Email:
    attestation@pakbj.org
    cwa@pakbj.org (Community matters)
  • * Passport (MRP)Section:
    +86(10)65326660-6048 (extension)

    * Email:
    mrp@pakbj.org
  • * Suggestions/Complaints:
    suggestions@pakbj.org
    complaints@pakbj.org
  • * Visiting Hours:
    09:00-11:30 Hours
    (Monday to Friday)
  • * Submission of Documents:
    (including MRP)
    09:00-11:30 Hours
  • * Return of Documents:
    15:00-16:30 Hours
    (Monday to Friday),
    or as indicated on deposit Slip

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