Embassy of the Islamic Republic of Pakistan Beijing
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"The Embassy will remain closed on 20, 21 and 24 September 2018 on account of Ashura and the Mid-Autumn Festival."      “Diamer Basha and Mohmand Dam Fund 2018” is established for raising funds to construct dams in Pakistan      TAX AMNESTY FOR UNDECLARED DOMESTIC ASSETS AND INCOME AND FOREIGN ASSETS

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Embassy of Pakistan Newsletter

Grievance Commissioner

REDRESSAL OF COMPLAINTS OF THE OVERSEAS PAKISTANIS
(Wafaqi Mohtasib/ Federal Ombudsman)

REDRESSAL OF COMPLAINTS OF THE OVERSEAS PAKISTANIS
(overseas pakistanis foundation)

REDRESSAL OF COMPLAINTS OF THE OVERSEAS PAKISTANIS
(Wafaqi Mohtasib/ Federal Ombudsman)

The Wafaqi Mohtasib has appointed Mr Hafiz Ahsan Ahmed Khokhar, Senior Advisor Law/ registrar, Federal Ombudsman Secretariat, Islamabad as the Grievance Commissioner for redressial of the problems and issues confronting the overseas Pakistanis. The complaints can now be directly submitted to the Grievance Commissioner. His contact details are as under:

E-mail: hafizahsaan1973@gmail.com Tell No: 0092-51-9217243
Cell No: 0092-300-8487161
Fax: 0092-51-9217224
Website: www.overseaspakistanis.ombudsman.gov.pk 
Address: Federal Ombudsman Secretariat, 36-Constituion Avenue, Islamabad, Pakistan

Pakistani community members may also access the following weblink to the register complaints and report problems. 
http://complaints.mohtasib.gov.pk/Complaints/precomplaintRegistration.aspx?mohtasib=WMS&agency=409

In addition to the above, the Ambassador of Pakistan in Beijing has also appointed the following focal person within the Embassy to deal with and communicate the issues of overseas Pakistanis to the Grievance Commissioner. His contact details are as under:

Name: Mr Asim Ali Khan
Designation: Counsellor/ Head of Chancery
E-mail: hoc@pakbj.org
Telephone number: 0086-10-65323411
Mobile: 0086-13810195971

REDRESSAL OF COMPLAINTS OF THE OVERSEAS PAKISTANIS
(overseas pakistanis foundation)

For the convenience and speedy redressal of the complaints of the overseas Pakistanis, Overseas Pakistanis Foundation (OPF) has introduced a new fast track online complaint management system.
How to Lodge a Complaint?
Step-1:

Step-2:

  • Login to the system by signing up as a new user after providing the required details.

Step-3:

  • Sign in to register your complaint.

Step-4:

  • Fill in the complete form by providing details of your complaint.

Step-5:

  • You will receive a message stating “registered successfully”.

Step-6:

  • Attach relevant documents.

Step-7:

  • Submit.

    Contact Information

  • Chancery Address:
    No.1,Dongzhimenwai Dajie,
    Post Code 100600.
    Guide Map
  • Telephone Numbers:
    * Exchange:
    +86(10)65322504 and +86(10)65326660

    * Fax:
    +86(10)65322715 and +86(10)65323233

    * Community Welfare Affairs Wing:
    +86(10)65322254

    Pakistani Assistant (Community Welfare Affairs):
    +86(10)65326660-6121 (extension)
    +86(10)65326660-6146 (extension)

    * Visa Affairs Wing:
    +86(10)65322558

    Chinese Assistant (Visa Affairs):
    +86(10)65326660-6144 (extension)
    +86(10)65326660-6145 (extension)

    * Passport Section:
    +86(10)65326660-6048
  • * Email:
    visa@pakbj.org

    consular@pakbj.org

    info@pakbj.org

    suggestions@pakbj.org

    complaints@pakbj.org
  • * Visiting Hours:
    09:00-11:30 Hours
    (Monday to Friday)
  • * Submission of Documents:
    (including MRP)
    09:00-11:30 Hours
  • * Return of Documents:
    15:00-16:30 Hours
    (Monday to Friday),
    or as indicated on deposit Slip

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